Refund policy

At JONINSHOP, we want you to be completely satisfied with your purchase. If you're not happy with your order, you may request a return within 3 days of delivery. Items must be unused and in original condition with all packaging intact. Once we receive and inspect your returned item, we'll process your refund within 5-7 business days. Shipping costs are non-refundable unless the return is due to our error. For questions about your specific order, please contact our customer service team.